Most CS roles narrow your scope. Mine broadens it.
Jacqui Ball · Enterprise Customer Success Manager
Jacqui Ball, an Enterprise Customer Success Manager at Connecteam, thrives on the dynamic and ever-changing nature of her role. Unlike typical CS positions that narrow focus, her role is enriched by the opportunity to work with a diverse range of clients across multiple verticals. This breadth of interaction not only keeps her work exciting and fresh but also enhances her effectiveness as she applies cross-industry insights to benefit her clients. Jacqui's experience at Connecteam is one of constant growth and challenge, making her a more adept and versatile customer success manager.